The Fleet has left the lab!
over 4 years ago
– Mon, Oct 21, 2019 at 03:18:33 AM
Hey tribe, as some of you have already noticed already, the rewards are OWT the door! Done, finished, dusted.
Our warehouse team pulled off a small miracle - packing hundreds of packages, printing slips, labels and generally compressing all the mayhem accompanying a fulfillment process in a few really long days. A couple mistakes may have slipped through, and if you find yourself with a missing or incorrect package, please email us at [email protected]
This is worth repeating - we do monitor comments here, but an email sent to the real humans that are keeping an eye on our incoming emails will be faster and easier to process in our customer service app, where we can efficiently check tracking and orders info.
We are incredibly relieved and happy beyond any expectations by your reactions and many thumbs up. This has been a difficult project to pull off, with multiple technical and production challenges. We feel great about this happy ending and hopefully this line will keep growing with tons more designs for the cute little vans and food trucks!
THANK YOU from the bottom of our hearts. Thank you for believing in us, that we could deliver a novel and difficult product, for backing us to start with, and for your patience in waiting for the rewards to arrive. Enjoy your rewards, and tell everyone that you helped make this happen.
Here is a donut (truck) with your morning coffee!
the Candylab peeps.